Salesforce

Salesforce is a listed (NYSE:CRM) on-demand Customer Relationship Management (CRM) solution vendor. According to the company, Salesforce is market leading among on-demand CRM providers. In particular, Salesforce.com is involved in offering Cloud Computing services to industries and businesses of all sizes. The company uses Cloud Computing to give its customers access to online software, with minor implementation and no on-premise installation or maintenance of software or physical servers.

Salesforce offers 4 editions of its CRM solution ranging in price from $9/user/month (Group package) to $250/user/month (Unlimited package). For a full edition comparison chart, click here.

Salesforce has garnered and continues to collect several awards, most recently (as of Aug, 2009) Salesforce.com’s Service Cloud was named a winner in Software as a Service and Cloud Computing category at the 2009 Product Innovation Award. For a list of the company’s awards visit this site.
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According to Wikinvest, Salesforce.com derived 91.4% of its 2008 revenue from subscription and support fees associated with cloud services. Salesforce.com has experienced a significant rise in customers with its 2009 customer base at 55,400 or a 35% increase from 41,000 in 2008. In addition, Salesforce.com customers are relatively evenly split across small business (less than 200 employees), medium sized businesses (200 employees to $1B in revenue) and large businesses (greater than $1B in revenues)

Founded in 1999 by former Oracle exec Marc Benioff, the San Francisco based Salesforce went public in 2004. Its Force.com “Platform as a Service” (PaaS) API and its AppExchange directory of on-demand applications pioneered in the development of enterprise platforms.

Salesforce has currently ~2,600 employees, some 55,000+ customers, over 900,000 subscribers and an estimated value of $110m.

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Executive Team

The executive management team at salesforce.com is comprised of:

• Marc Benioff, Chairman & CEO
• Parker Harris, Executive Vice President, Technology
• George Hu, Executive Vice President, Marketing and Alliances
• Kenneth I. Juster, Executive Vice President, Law, Policy, and Corporate Strategy
• Graham Smith, Executive Vice President and Chief Financial Officer
• Jim Steele, President, Worldwide Sales and Chief Customer Officer
• Polly Sumner, President, Global Services and Chief Adoption Officer
• Frank van Veenendaal, President, Worldwide Sales and Chief Sales Officer

Zoho CRM

Zoho CRM is the online hosted CRM solution of Zoho Corp (previously AdventNet), based in Pleasanton, California. Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM is free for a maximum of 3 users, and its paid packages are deemed to be among the most affordable and cost effective CRM solutions on the web.

Zoho CRM’s feature modules include:

• Sales & Marketing
• Microsoft Outlook & Office plugin
• Inventory management
• CRM API to develop and implement third party applications
• Product customization
• Role-based security
• Sophisticated dashboards and reporting system

For details on each of the features visit Zoho CRM’s features page or Zoho CRM’s wiki site.

In addition to the free package, that maximizes the number of users in three, Zoho CRM offers two paid packages. The Professional Edition costs $12 per user per month, while the Enterprise Edition is $25/user/month. Both paid packages offer a free trial period of 15 days. To compare the features included in certain (paid and free) Zoho CRM packages, click here.

If you’re interested in Zoho CRM, you might want to follow its Twitter feed, visit the Zoho CRM lounge, try the demos that are already online or request a personalized demo for yourself.

About Zoho Corp

Zoho CRM’s parent company, Zoho Corp offers an array of online business tools for individuals and companies, including a fully fledged Office suite, a project management application, a web-based email service, an online marketplace to connect solution providers with organizations and others.

Zoho’s flagship office suite was launched in 2005, and the company’s registered user base has reached the 1,000,000 milestone in 2008.

At the moment Zoho has some 300 employees and and international network of resellers.

Infor Global Solutions

Infor Global Solutions is an Alpharetta, Georgia based, privately held US software company, specialized in enterprise software ranging from financial systems and resource planning to the supply chain and customer relationships. Founded in 2002, under the name Agilisys Infor is currently one of the largest providers of business software in the world. Infor offers a full range of enterprise business software including customer relationship management, enterprise asset management, enterprise resource planning, financial management, human capital management, performance management, product lifecycle management, supplier relationship management, and supply chain management, including business specific inventory management, transportation logistics and warehouse management software.

Currently, Infor has direct offices in 125 countries, implementation and support capabilities in 100+ countries, some 8,000 employees and over 70,000 customers worldwide.

According to media sources, Infor is the 10th largest software company, and the 3rd largest business application provider (after Oracle and SAP) in the world, with a yearly revenue of around $2.2 billion (in 2008).

Infor’s executive team includes

Jim Schaper, Chairman and CEO
Raghavan Rajaji, Executive Vice President and Chief Financial Officer
Gregory M. Giangiordano, Senior Vice President, General Counsel, and Secretary
Bruce Gordon, Chief Technology Officer
Rick Parker, Senior Vice President, Marketing
Ken Walters, President, Customer Direct
Gregory Corgan, President, Global Field Operations
Jerry Rulli, President, Americas Enterprise Solutions
Lawrence Chan, President, Asia Pacific
Benoit de la Tour, Senior Vice President and General Manager, EMEA

As a private company, Infor is not listed on the Stock Exchange, its primary shareholder is the private equity firm Golden Gate Capital Partners.

Sprinx CRM

SprinxCRM allows a company to effectively monitor its business activities and the service support it provide to existing clients while also recording the history of communications with clients and business partners.

The Sprinx CRM application can be accessed online from a web browser, and it can be downloaded as a desktop application, too. The online version is free for 5 users. Downloading the desktop application costs EUR 230.

Sprinx Systems is a Microsoft Gold Certified Partner. This highest of partner certifications issued by Microsoft denotes that Sprinx Systems meets all demands that Microsoft places on the quality of supplied solutions and services. SprinxCRM has successfully completed certification testing at VeriTest for the Microsoft “Certified for Windows Vista™” logo program.

SprinxCRM makes it possible to record client communication history in its entirety, provide managers with a detailed overview of each salesperson’s activities, and results for the entire sales department.

Thanks to integration with map solutions such as Google Maps, SprinxCRM greatly simplifies searches for client addresses, proposed routes, etc. Additionally, it is also possible to monitor the history of delivered goods and print the necessary documents with respect to each contact.

SprinxCRM makes it possible to:

• save and handle company documents
• ensure secure access according to the competency of users or groups of users
• manage access rights such as reading, modifying or erasing documents or their parts

It is easy to interconnect documents with company contacts, activities and projects and include, among other things, tools for searching through documents that have already been saved.

Since 2003, Bartak has been working on the vision, the architecture and overall development of Ntractive and the Elements solution.

Prior to co-founding Ntractive, Bartak has had over twelve years of experience founding and running companies. In 1993, Bartak founded and was Chief Executive Officer of a new media company that specialized in digital content development and creation. Later, in 1997, Bartak joined a Mac software development company as the Vice President of Information Technologies. There he was a key player in the architecture of the company’s Internet offerings.

Bartak’s passion for technology and design is what drives the innovation and elegance behind Ntractive and everything it does.

(Source: Ntractive.com)

For information visit Justin Bartak’s profile at his company’s page or have a look at his LinkedIn profile.

In 2005, Jensen joined Justin Bartak and co-founded Ntractive, LLC. Jensen, a key player in the development of Elements, has helped bring Ntractive to a new level.

Prior to co-founding Ntractive, Jensen has had over twenty years of experience as Chief Technology Officer of several technology companies focused on Mac OS development. While in Graduate School at the University of North Dakota, Jensen co-founded a Mac software development company. Since then, Jensen has written numerous Mac solutions that have been bundled with a number of popular business application packages.

Jensen’s strong business savvy, long history of Mac OS development and superior ability to manage help drive the company to new heights.

(source: Ntractive.com)

For more information, visit Dale Jensen’s LinkedIn profile or his profile on the Ntractive website.

“Ntractive is changing the way companies collaborate, work and communicate on the Mac. The company’s Elements Platform, which is part desktop and part cloud, is powered by Webkit (http://webkit.org/). Webkit is the open source browser engine that is used by Safari, the iPhone and many other applications. To learn more about Ntractive, go to http://www.ntractive.com.”

Ntractive was co-founded by Dale Jensen (Chief Executive Officer) and Justin Bartak (Chief Technology Officer)

While Ntractive was formally incorporated in January 2006, development of the Elements platform actually began a few years earlier in 2003. Bartak had designed the interface and functionality of a product that he envisioned an enterprise company could use to boost productivity, and in January 2005 he joined up with Jensen to continue development. The rest is history as they say.

To contact Ntractive:

Ntractive
4200 James Ray Drive
Grand Forks, ND 58208
Main: 701.738-4711