Salesforce

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Salesforce is a listed (NYSE:CRM) on-demand Customer Relationship Management (CRM) solution vendor. According to the company, Salesforce is market leading among on-demand CRM providers. In particular, Salesforce.com is involved in offering Cloud Computing services to industries and businesses of all sizes. The company uses Cloud Computing to give its customers access to online software, with minor implementation and no on-premise installation or maintenance of software or physical servers.

Salesforce offers 4 editions of its CRM solution ranging in price from $9/user/month (Group package) to $250/user/month (Unlimited package). For a full edition comparison chart, click here.

Salesforce has garnered and continues to collect several awards, most recently (as of Aug, 2009) Salesforce.com’s Service Cloud was named a winner in Software as a Service and Cloud Computing category at the 2009 Product Innovation Award. For a list of the company’s awards visit this site.
<a href=”http://finance.yahoo.com” mce_href=”http://finance.yahoo.com”>Yahoo! Finance</a><br/><a href=”http://finance.yahoo.com/q?s=CRM/” mce_href=”http://finance.yahoo.com/q?s=CRM/”>Quote for CRM/</a>

According to Wikinvest, Salesforce.com derived 91.4% of its 2008 revenue from subscription and support fees associated with cloud services. Salesforce.com has experienced a significant rise in customers with its 2009 customer base at 55,400 or a 35% increase from 41,000 in 2008. In addition, Salesforce.com customers are relatively evenly split across small business (less than 200 employees), medium sized businesses (200 employees to $1B in revenue) and large businesses (greater than $1B in revenues)

Founded in 1999 by former Oracle exec Marc Benioff, the San Francisco based Salesforce went public in 2004. Its Force.com “Platform as a Service” (PaaS) API and its AppExchange directory of on-demand applications pioneered in the development of enterprise platforms.

Salesforce has currently ~2,600 employees, some 55,000+ customers, over 900,000 subscribers and an estimated value of $110m.

Executive Team

The executive management team at salesforce.com is comprised of:

• Marc Benioff, Chairman & CEO
• Parker Harris, Executive Vice President, Technology
• George Hu, Executive Vice President, Marketing and Alliances
• Kenneth I. Juster, Executive Vice President, Law, Policy, and Corporate Strategy
• Graham Smith, Executive Vice President and Chief Financial Officer
• Jim Steele, President, Worldwide Sales and Chief Customer Officer
• Polly Sumner, President, Global Services and Chief Adoption Officer
• Frank van Veenendaal, President, Worldwide Sales and Chief Sales Officer

Tagged as: on-demand CRM, Salesforce